• Recover Student ID
• Reset Bear Cub Hub / Canvas password
• Reset Bear Cub email password
• Additional Password Assistance

For additional assistance please contact the SRJC Student Help Desk:

Submit a student support ticket
Phone: (707) 521-6062

Bear Cubs student email accounts are provided by Google and do not share the same login as the Bear Cub Hub / Canvas.

• Login to Bear Cubs email
• Look up Bear Cubs email address
• Reset Bear Cubs email password
• More information

For additional assistance please contact the SRJC Student Help Desk:

Submit a student support ticket
Phone: (707) 521-6062

If you need assistance with a loaner laptop submit a student support ticket.

Or contact the Student Help Desk at (707) 521-6062.

If you are a student employee and need assistance with a loaner laptop provided by IT, please submit a request through the Self-Service Hub.

• Visit Distance Education's Student Help for Canvas page.
• To learn more about navigating Canvas, visit the Welcome & Connect Center.

• Microsoft Office 365
• Adobe Creative Cloud

The Instructional Technology Center Computer lab is located on the second floor of the Doyle Library. It provides open computer lab access for all SRJC students, offering access to software applications as well as computer hardware that may not be available anywhere else outside of scheduled department lab facilities.

Lab Policy

Regular hours: M-Th 9AM - 5PM, F 10AM - 4PM
Summer hours: M-Th 10AM - 4PM, closed Friday

Learn more about the Instructional Technology Center

If you have questions, please contact the SRJC Student Help Desk at 707-521-6062.

The SRJC Wireless network is available for students to connect their personal devices. This network provides students with an encrypted wireless connection to the Internet. Students can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page.

Submit a student support ticket.

 

Phone: (707) 521-6062

Walk-in and phone support hours:

Regular hours: M-Th 9AM - 5PM, F 10AM - 4PM
Summer hours: M-Th 10AM - 4PM, closed Friday

Similar to logging into a district-managed computer, the SRJC Login Portal grants your SRJC Account access to Bear Cub Hub/Faculty Portal, Canvas, and many other SRJC applications.

• Reset Your Password
• Additional Password Assistance
• New Password Not Recognized on Remote Workstation?

You may access your e-mail through Office 365 applications on your workstation, or through the Outlook Web Application.

Barracuda is our Email Security Service, where you can manage and review blocked or quarantined e-mails.

Think you received a phishing email? More information here.

Resouces for getting started as a new employee including info on emails, software, phones,etc. can be found on the new employee page

The SRJC Wireless network is available for SRJC employees to connect their personal devices. This network provides employees with an encrypted wireless connection to the Internet. Employees can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page.

Note: Personal devices cannot connect to the STAFF wireless network. Only IT imaged devices can connect to STAFF with your SRJC credentials.

The Web Team oversees the creation and maintenance of the District websites (not the portal systems). We are available to help staff with the Drupal websites.

District Web Sites (Drupal):

• Faculty/Staff Profile sites:  view the sites, request a new profile site, or get instructions on accessing or editing your profile site.
• Get trained on editing and maximizing your Department/Group website
• Does your group need a website? Request a new website
• Make sure your website is accessible by using the tool Siteimprove and by making any Word documents accessible, or PDF documents on your site ADA compliant

To request new computer, hardware, or peripherals, please visit our Hardware and Computers page.

To return equipment, please visit our Returning Equipment page. 

The IT department has arranged for all SRJC employees to be able to download and install O365 and Adobe applications on their personal devices.

Learn more on the working from home page.

Create a Staff Support Request.

 

Phone: (707) 524-1765