Student
Resources
- Student Loaned Laptop Support
If you need assistance with a loaner laptop provided by Student Equity or the SRJC Library, please contact the Student Help Desk at (707) 521-6062.
If you are a student employee and need assistance with a loaner laptop provided by IT, please submit a request through the Self-Service Hub.
- Student Help with Canvas
- Visit Distance Education's Student Help for Canvas page.
- To learn more about navigating Canvas, visit the Welcome & Connect Center.
- Student Email Accounts
Available to fully matriculated and current SRJC students, a student email account provides many benefits outside of just a college email address. To learn more, visit the Student Email Accounts page.
- The Welcome & Connect Center can assist you with getting started on your matriculation and with setting up your Bearcubs Account or navigating the various services included.
- For support, please submit a ticket with the student help desk.
- Software for Students
- Microsoft O365 is available for SRJC Students. Visit our O365 for Students page to learn more about obtaining access.
- CollegeBuys offers student pricing for Adobe products
- Computer Labs
The Instructional Technology Center Computer lab will be opening on the second floor of Doyle library beginning on 8/22/22.
Hours are 9 AM to 6 PM Monday to Thursday.
If you have questions, please contact the SRJC Student Help Desk at 707-521-6062.
- Wireless on Campus
The SRJC Wireless network is available for students to connect their personal devices. This network provides students with an encrypted wireless connection to the Internet. Students can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page.
Employee
Resources
- Password Management
The SRJC Password Portal is a Self-Service Password Reset (SSPR) application which allows SRJC District Employees to reset their SRJC account without having to call the IT Help Desk.
Visit our New Password Not Recognized on Remote Workstation page if your device does not recognize your new password while your old password still works.
- Employee E-Mail
You may access your e-mail through Office 365 applications on your workstation, or through the Outlook Web Application.
Barracuda is our Email Security Service in which you can manage your message log and blocked or quarantined e-mails.
- Software for Personal Devices
The IT department has arranged for all SRJC employees to be able to download and install O365 and Adobe applications on their personal devices.
- Learn more about Microsoft Office 365 for Home.
- Learn more about Adobe software for home.
- Employee Wireless Access
The SRJC Wireless network is available for SRJC employees to connect their personal devices. This network provides employees with an encrypted wireless connection to the Internet. Employees can register up to 3 personal devices. To learn more, visit the SRJC Wireless Access page.
Note: Personal devices cannot connect to the STAFF wireless network. Only IT imaged devices can connect to STAFF with your SRJC credentials. - Web Services
The Web Team oversees the creation and maintenance of the District websites (not the portal systems). We are available to help staff with the Drupal websites.
District Web Sites (Drupal):
- Faculty/Staff Profile sites: view the sites, request a new profile site, or get instructions on accessing or editing your profile site.
- Get trained on editing and maximizing your Department/Group website
- Does your group need a website? Request a new website
- Make sure your website is accessible by using the tool Siteimprove and by making any Word documents accessible, or PDF documents on your site ADA compliant
- Work From Home Resources
Information and FAQs for IT related Work From Home resources can be found on the Working From Home page.
If you are look for District-wide resources related to the COVID19, please visit the Coronavirus Information page.
Visit the Recommended Best Practices page for information on security practices and workstation basics.
- Returning Loaner Equipment
For loaner equipment returns, please visit our Returning Loaner Equipment page.
