Please note that regular monthly server maintenance does not affect Email or Internet access.

 Who is Impacted:

All individuals who utilize the affected services, on-campus or remote, during the maintenance window, will be impacted. Internet access should not be affected.

Evening instruction should not be affected.

 

What you need to do:

Please make new arrangements if you plan to utilize any of the affected servers during the scheduled maintenance window.  Otherwise, no action is required on your part.

Care has been taken to avoid impact to evening instruction.

 

Details

Server maintenance is essential to assuring that our IT infrastructure, programs, and services work properly.  Although it can result in a brief period of inconvenience, it helps provide a reliable computing environment.

We also work to pick times and dates to minimize the impact to users.

 

Services that will be affected:

After 7:00 PM

• Escape
• Network/Domain Services – Login, Authentication, DHCP
• Network Shared Drives – Departmental Shares & Home  Directories (S: drive, X: drive, etc.)
• Department Specific Programs:  Dental, Medicat, Web Sites, Financial Aid – PowerFAIDS Software,  Student Services – SARS, ATI Filer, ILINX, Student ID System, Staff & Student Logins, Secure Shell  Access, Secure FTP, Personal Web Pages
• Canvas, Zoom, and other Services using Single Sign-On (PortalGuard) may be affected during this period.

 

After 9:00 PM

• Horizon
• SharePoint
• Voice Mail
• Counseling Programs Assessment – SIS and Compass Testing, Flex Credit Tracking

 

 After 11:00 PM

 

• Student Information System (SIS)