Working From Home

Loaner
Equipment

The IT Help Desk has equipment available for SRJC Employees to utilize during this period of Working Remotely.

Available equipment includes:

  • All-in-One Desktops (subject to supervisor approval)
  • Windows Laptops
  • Monitors
  • Webcams
  • Document Cameras
  • Other Peripheral Devices

If you are in need of equipment, please visit the Loaner Equipment Program page.

Remote
Access

Some services and applications are only available while connected through the SRJC network. Employees can access these through VMWare Horizon or GlobalProtect VPN. The IT department recommends using:

A remote access service is not required for web-based SRJC resources and services, such as Student and faculty web portalSRJC websiteCanvas and Office 365. These can all be accessed from your home computer using a web browser.

Ensure that your SRJC credentials are up to date. If you have an expired password, you will need to reset your password before proceeding.

Communication
Services

Telephone and Voicemail

Jabber is available to SRJC Employees who need to make/receive phone calls remotely. Jabber Account request form.

If you need to manage your voicemail box, launch the Voicemail Web Portal within Horizon.The voicemail page has more ways to manage your voicemail box.

Videoconferencing

  • Zoom is a software-based video and audio collaboration system. During campus closures: if you don't have a Zoom Pro account, contact Nate Musser in Media Services.  
  • Microsoft Teams, an application included in Office 365, provides video chat functionality for members of a team, and is useful for collaboration across faculty and staff.

Chat

There are many applications that support chat functionality. We suggest that your department identify a preferred method and use it for intradepartmental communication.

Here are some available options:

  • Zoom
  • Skype for Business
  • Microsoft Teams
  • Cisco Jabber