Due to COVID-19 Campus closures, IT Help Desk services are provided remotely or by appointment only. Contact Us for scheduling or further details.
Student Printing Services are closed.

Contact Us

The best method for obtaining support for employees is through the IT Ticketing SystemStudents - submit a student student support ticket.

Phone calls to the Employee IT Help Desk support line, 524-1765, will not result in immediate call-in support. Our technicians will only create a ticket for you, which will be handled in the order it is received.

The Employee IT Help Desk is CLOSED for drop-in support. On-Site support needs to be scheduled in advanced through your Help Desk ticket.


Student Help Desk

Phone: (707) 521-6062

On-Site Support: Call For Further Information

Phone Support hours: M-TH, 10:00AM-5:00PM

Maggini Hall, Room 2811

Submit a student support ticket

 

Employee Help Desk

Phone: (707) 524-1765

Appointments: M-Th, Call for Scheduling

Phone Support Hours: M-Th 8:00AM-5:00PM

Bussman Hall, Room 1434

Submit an employee support ticket

 

 


 

Additional Technology Support

 

Distance Education

For assistance with Canvas and Online Course Support

Phone: (707) 527-4808 | Desupport@santarosa.edu

Distance Education Support

Media Services

For assistance with Zoom or Audio/Visual services

Phone: (707) 524-4261 | media@santarosa.edu

Media Services Support

Welcome and Connect Center

Assistance for New Students, Student Success, and Assessment Services

Phone: (707) 527-4410 | Firstyearpeercoach@santarosa.edu

Student Campus Technology Assistance

Escape

For assistance with Escape Online5, including account access, contact Accounting

Phone: (707) 527-4839 | Escapesupport@santarosa.edu

 

Employee Online Portal

For assistance with Employee Online Portal (Escape Online Portal), contact Human Resources

Phone: (707) 521-7857 | Escapeportalsupport@santarosa.edu

 

SARS Anywhere

For assistance with SRJC SARSAnywhere

Phone: (707) 524-1730 | sarssupport@santarosa.edu