Due to COVID-19 Campus closures, IT Help Desk services are provided remotely and closed to walk-ins.
Computer Labs and Printing Services are closed.


Please visit our Contact Us page for alternative means of service and to schedule appointments for in person support.

Contact Us

Student Help Desk

Phone: (707) 521-6062

On-Site Support: Call For Further Information

Phone Support hours: M-Thr, 10:00AM-5:00PM

Maggini Hall, Room 2811

Submit a student support ticket


Employee Help Desk

Phone: (707) 524-1765

Appointments: Monday-Thursday, Call for Scheduling

Phone Support Hours: M-F 8:00AM-5:00PM

Bussman Hall, Room 1434

Submit an employee support ticket




Additional Technology Support


Distance Education

For assistance with Canvas and Online Course Support

Phone: (707) 527-4808 | Desupport@santarosa.edu

Distance Education Support

Media Services

For assistance with Zoom or Audio/Visual services

Phone: (707) 524-1765 | media@santarosa.edu

Media Services Support

Welcome and Connect Center

Assistance for New Students, Student Success, and Assessment Services

Phone: (707) 527-4410 | Firstyearsuccesscoach@santarosa.edu

Student Campus Technology Assitance


For assistance with Escape Online5, including account access, contact Accounting

Phone: (707) 527-4839 | Escapesupport@santarosa.edu


Employee Online Portal

For assistance with Employee Online Portal (Escape Online Portal), contact Human Resources

Phone: (707) 521-7857 | Escapeportalsupport@santarosa.edu


SARS Anywhere

For assistance with SRJC SARSAnywhere

Phone: (707) 524-1730 | sarssupport@santarosa.edu