Contact Us

Student Help Desk

Submit a student support ticket

Phone: (707) 521-6062


Employee Help Desk

Create a Support Request

Phone: (707) 524-1765

*Please be aware that Help Desk staff are frequently on the phone or working on existing support requests. We are not always able to provide drop-in support. Contacting the Help Desk to schedule an appointment is recommended.*



Additional Technology Support


Distance Education

For assistance with Canvas and Online Course Support

Phone: (707) 527-4808 |

Distance Education Support

Media Services

For assistance with Zoom or Audio/Visual services

Phone: (707) 524-4261 |

Media Services Support

Welcome and Connect Center

Assistance for New Students, Student Success, and Assessment Services

Phone: (707) 527-4410 |

Student Campus Technology Assistance


For assistance with Escape Online5, including account access, contact Accounting

Phone: (707) 527-4839 |


Employee Online Portal

For assistance with Employee Online Portal (Escape Online Portal), contact Human Resources

Phone: (707) 521-7857 |


SARS Anywhere

For assistance with SRJC SARSAnywhere

Phone: (707) 524-1730 |