GlobalProtect VPN

Overview

A virtual private network (VPN) offers secure connectivity to the SRJC network, but requires that any application you use is already installed on your home computer.  If these applications require access to data that is only available from the SRJC network, a VPN connection would allow this communication and keep it private.

Requirements

  • SRJC Username and Password
  • Access to the multi-factor method you selected in the SRJC Password Portal
  • A District-managed computer or a personal computer with the following: an activated Operating System firewall and an up-to-date anti-malware software.
  • A reliable connection to the Internet
  • The GlobalProtect VPN client

Instructions for using GlobalProtect on a district-managed computer

  1. Launch the GlobalProtect VPN Client.
  2. If prompted for the portal address, enter globalprotect.santarosa.edu.
    • globalprotect2.santarosa.edu can be used as an alternative or secondary address.
  3. Click Connect.
  4. Enter your SRJC username and password.
  5. Check your Multi-Factor method for an OTP code.
  6. Enter OTP code.
  7. Tada! You are connected!

Instructions for using GlobalProtect on a personal computer

Note: A personal device will need to have an activated OS firewall and an up-to-date anti-malware software to obtain access to certain resources.

Install the VPN client

  1. Go the SRJC Global Protect site to log in and download the VPN client.
    • If using Windows 10, select Download Windows 64 bit GlobalProtect agent
    • If using MacOS, select Download Mac 32/64 bit GlobalProtect agent
  2. After the client is downloaded, open the file to begin the installation process.

Configure and connect the VPN client

  1. Launch the GlobalProtect VPN Client.
  2. If prompted for the portal address, enter globalprotect.santarosa.edu.
    • globalprotect2.santarosa.edu can be used as an alternative or secondary address.
  3. Click Connect.
  4. Enter your SRJC username and password.
  5. Check your Multi-Factor method for an OTP code.
  6. Enter OTP code.
  7. Tada! You are connected!

Adding a Secondary Portal Address

If you are unable to connect to GlobalProtect through the standard portal address, visit our GlobalProtect Secondary Portal page for steps to add a "backup" portal address.

Accessing your SRJC Home Directory (x: drive)

When using a VPN on a district managed computer, your home directory will not automatically map when you log in, so once the VPN is connected:

  1. Right-click on your desktop
  2. Hover over New and select Shortcut
  3. Enter the path to your Home Directory
    • \\bushome\home\*first letter of username*\*username*
    • Example for Adam Smith: \\bushome\home\a\asmith
  4. Click Next

Department shared drives can be accessed using the same method if you know the full path to the resource. Check with your department administrator if you do not know the location of this resource or are denied access.

Using SRJC Administrative Applications

A VPN connection allows you to run SRJC Administrative Applications from your computer, so verify that the applications you need are installed. Not all business applications are available for home computers, so a district managed computer may be required.

SRJC Administrative Applications include (but are not limited to): Escape, SIS, Filemaker Pro, PowerFAIDS, etc. Access to these resources over a VPN connection is not available by default. Please submit a request to gain access.