SRJC Password Portal Help

Students

Bear Cub Hub / Canvas Password Assistance

The SRJC Login Portal allows your SRJC Student ID to access the Bear Cub Hub, Canvas, and other systems. Your username is your Student ID number, ex: S########. (the first character is the letter "S")

Student Email Accounts

Bear Cubs student email accounts are provided by Google and do not share the same login as the Bear Cub Hub / Canvas.

Help with Canvas

Visit Distance Education's Student Help for Canvas page.

Submit a student support ticket
Student Help Desk: 707-521-6062

 

Employees

Passsword Portal Assistance

This portal is for your SRJC Account, which is the same account you use to log into a District managed computer. Your username is the first portion of your email address.

For example, if your email address is jdoe@santarosa.edu, your username is jdoe.

Faculty Best Practice: Use your SRJC Account to log into your Faculty Portal, not your SID.

Comprehensive information and help for the Password Portal is available here.

If your password is expired/forgotten and you are not registered to use the SRJC Password Portal, please contact the IT Help Desk.

Help with Canvas

Your SRJC Account is used to log into Canvas. If you need further assistance with logging into Canvas, please contact the IT Help Desk.

Please visit Distance Education's For Faculty page for additional support with Canvas.

Help with Zoom

Zoom supports SSO (Single Sign On) with your SRJC Account, but you will need to ensure that you click on the SSO option when logging in. You will be asked for the company domain - it is santarosa-edu.

If you need assistance with Zoom, please visit Media Service's Zoom page.

Help with the Employee Online Portal

The Employee Online Portal does not use your SRJC Account.

If you need assistance with logging into this portal, please send an email to Online Portal Support.

Escape

Escape does not use your SRJC Account.

If you need assistance with accessing Escape, please send an email to Escape Support.

SARS Anywhere

SARS Anywhere does not use your SRJC Account.

If you need assistance with SARS Anywhere, or need an account created, please send an email to SARS Support.

Submit a faculty & staff support ticket
Employee Help Desk: 707-524-1765