The SRJC Login Portal allows your SRJC Student ID to access the Bear Cub Hub, Canvas, and other systems. Your username is your Student ID number, ex: S######## (the first character is the letter "S").

• Recover Student ID

How to reset your password:

1. Visit idp.santarosa.edu
2. Click “Forgot Password"
3. For the username, enter your student ID number (Starts with the letter “S”).
4. Click “Continue”.
5. You will be sent a One Time Passcode (OTP) to your SRJC Login Portal email.
6. If you see a screen that says "Recovery Actions Available" and the "Show Reason" says "OTP method not enrolled", you will need to contact the Student Help Desk. See below for contact information.
7. Enter the verification code sent to your email address. The code may take 10-30 seconds to arrive.
8. Password Requirements: At least 8 characters, Use a mix of uppercase, lowercase, numbers, and symbols.

Bear Cubs student email accounts are provided by Google and do not share the same login as the Bear Cub Hub / Canvas.

• Login to Bear Cubs email
• Look up Bear Cubs email address
• Reset Bear Cubs email password
• More information

The Microsoft Office 365 Education account uses your Bear Cubs email address as your Microsoft account to gain access to the web-based version of the Office suite.

• Reset your Microsoft password

Student Loaner laptops checked out from the Doyle and Mahoney libraries require a student password. The initial password for the "student" account is: bearcubs

If you have forgotten your password for your loaner laptop, you must bring it into the Instructional Technology Center, 2nd floor Doyle Library, behind and to the left of the Tech Gear Desk. Our hours are M-Th 9AM - 5PM, and Friday's 10AM - 4PM. During the summer, we are closed on Friday's.

Similar to logging into a district-managed computer, the SRJC Login Portal grants your SRJC Account access to Bear Cub Hub/Faculty Portal, Canvas, and many other SRJC applications.

• Reset Your Password
• New Password Not Recognized on Remote Workstation?
• Comprehensive Login Portal guide (PDF)

Username

Your username is the first portion of your email address. For example, if your email address is jdoe@santarosa.edu, your username is: jdoe

How to Reset Your Password

1. Visit idp.santarosa.edu
2. Click “Forgot Password"
3. Enter your username, the first part of your email address.
4. Click “Continue”.
5. You will be sent a One Time Passcode (OTP) to your SRJC Login Portal email.
6. If you see a screen that says "Recovery Actions Available" and the "Show Reason" says "OTP method not enrolled", you will need to contact the Help Desk. See below for contact information.
7. Enter the verification code sent to your email address. (Code may take 10-30 seconds to arrive)
8. Password Requirements: At least 8 characters, Use a mix of uppercase, lowercase, numbers, and symbols.

Password Policy

Note the following when changing your E-mail / domain password:

1. You are required to change your password every 6 months. If you have changed your password within the 6 month time frame, the 6 month timer is reset.
2. Password must be at least 8 characters in length.
3. Passwords must use 1 character from 3 of the 4 available character types: lowercase letters, uppercase letters, numbers, and symbols.
4. Password must be significantly different than passwords you have used before.
5. Password must NOT be any part of your name or username.
6. You will only be allowed to change your password one (1) time during a 24-hour period.

Your SRJC Account is used to log into Canvas. If you need further assistance with logging into Canvas, please contact the IT Help Desk.

Please visit Distance Education's For Faculty page for additional support with Canvas.

Zoom supports SSO (Single Sign On) with your SRJC Account, but you will need to ensure that you click on the SSO option when logging in. You will be asked for the company domain - it is: santarosa-edu

If you need assistance with Zoom, please visit Media Service's Zoom page.

The Employee Online Portal does not use your SRJC Account.

If you need assistance with logging into this portal, please send an email to Online Portal Support.

Escape does not use your SRJC Account.

If you need assistance with accessing Escape, please send an email to Escape Support.

SARS Anywhere does not use your SRJC Account.

If you need assistance with SARS Anywhere, or need an account created, please send an email to SARS Support.