GlobalProtect is critical tool during this period of working remotely. The IT department has setup a secondary portal for using GlobalProtect as a backup, should something happen to our primary portal and you are unable to connect normally.

To set this up, please do the following:

• Click on the GlobalProtect icon in the system tray. or select the application through the Start menu -> Palo Alto Networks -> Global Protect.
• Click on the hamburger (top right corner).

• Select Settings.
• Click Add and enter globalprotect2.santarosa.edu.

• Click Save.
• Click on the GlobalProtect again.
• Notice the dropdown on the bottom, click on that and select globalprotect2.santarosa.edu.

• Click Connect.
• Enter your credentials as normal.

If you have any questions or issues, please visit the Self-Service Hub to view our knowledge base, FAQs, or to submit a support request.