GlobalProtect Secondary Portal

Thu, 9/03/2020 - 10:22am

GlobalProtect is critical tool during this period of working remotely. The IT department has setup a secondary portal for using GlobalProtect as a backup, should something happen to our primary portal and you are unable to connect normally.

To set this up, please do the following:

  • Click on the GlobalProtect icon in the system tray. or select the application through the Start menu -> Palo Alto Networks -> Global Protect.
  • Click on the hamburger (top right corner).

image of globalprotect vpn hamburger location

  • Select Settings.
  • Click Add and enter

image of adding portal to globalprotect

adding portal address

  • Click Save.
  • Click on the GlobalProtect again.
  • Notice the dropdown on the bottom, click on that and select

chosing a portal address in globalprotect

  • Click Connect.
  • Enter your credentials as normal.

If you have any questions or issues, please visit the Self-Service Hub to view our knowledge base, FAQs, or to submit a support request.