Dear SRJC Community,
Welcome to the October 2021 edition of the Cyber Security Monthly Newsletter!
This month’s theme is ”…A Very Happy Cyber Security Awareness Month to you all!”
That’s right, all! October is “Cyber Security Awareness Month”! I know you have all been looking forward to this as much as I have! Let the festivities begin!
Ah, well – I guess Cyber Security Awareness is not for everyo—
Wait! It IS for everyone! Let the festivities begin!
Okay, enough messing around… There are a couple of things I would like to make you aware of, so here we go!
- Help Desk etiquette – It has come to my attention that our hard-working Help Desk staff have endured some snippiness from a few customers. Please remember that our Help Desk Staff are on your side, and working hard to solve a myriad of problems at speed. If you have issues, you may escalate to an IT manager - but please do not vent spleen at our Help Desk folks! Your cooperation is appreciated.
- Phishing Alert Button – we are happy to report that many people have used the PAB to report emails, and thanks for that! We hope it is making dealing with unexpected emails a little easier. However – the intent of the PAB is to report phishing emails, not spam. We do get an occasional phishing attack, and we definitely get some spam (much of which is quarantined in Barracuda). If you get what you think is a phishing email, please click on the PAB. If you are not sure which it is, click the PAB. Otherwise, you can use Outlook rules to block a spam sender, or reach out to IT for further options.
- Browsers – we are working on enhancing our ability to automate browser updates, which will help with browser vulnerabilities. In the meantime, please be vigilant and keep those browsers updated to the latest-and-greatest version.
Security is a team sport!
If we all work together we can protect our school, our students and ourselves.
Thank you for your attention and for your help keeping our data and personal information safe.
Senior Director, Information Technology
“I acknowledge Santa Rosa Junior College is on the traditional territory and homelands of the Pomo People in Santa Rosa, and the Coast Miwok People in Petaluma.”