Who is impacted?

All users of the following software: Windows 7, All Adobe Software, Citrix

What is happening?

Three significant changes are occurring this Fall the aforementioned District-wide software applications.

1. Support for Microsoft Windows 7 will end in January. All new District PCs now come with Windows 10. The IT Help Desk will be upgrading Windows 7 computers to Windows 10.
2. The Adobe licensing model has changed, forcing the District to change the way we deploy Adobe products. We have completed some of the necessary changes, but more are coming.
3. The District is currently migrating from Citrix XenApp to VMWare Horizon for its virtualized desktop environment. Both are currently available, but we no longer have a support contract for Citrix.

What can you do?

1. If you would like to schedule an update for your computer from Windows 7 to Windows 10; please submit a request using this form.
2. If you encounter any issues with Adobe products during these licensing changes, please contact the IT Help Desk.
3. You can now begin using VMWare Horizon by visiting https://horizon.santarosa.edu. Most users only need the web version of this software. When logging in, please use your full email address and password.

Additional Information

• End of Windows 7 article
• Adobe licensing overview
• VMWare Horizon product information