IT Services

This Service Catalog is a listing of services offered and supported by the Information Technology Department.

Accounts and Access IconAccounts and Access

Manage your password, account, and system access. Network share drive requests

Classroom and Lab Support IconClassroom and Computer Lab Support

IT Support is provided for issues related to hardware and software in classrooms, computer labs, public areas and conference rooms

Laptop and Printer IconComputer, Peripherals, and Hardware

Support for technology-based resources and services are provided to faculty and staff

Email and Collaboration IconEmail and Collaboration

Email, calendar, productivity services, and network share drive requests

General Question IconGeneral Questions

General requests for technical help and/or advice

Wireless IconNetwork and WiFi Connectivity

Requests and issues connecting a computer or device to the SRJC network

Telephone Handset IconPhones and Voicemail

Phones and voicemail requests and issues

Security iconSecurity and Safe Computing

Information on IT security, the ability to report a security incident and how to protect yourself

Server IconServers, Storage, and Data

Requesting server set up or storage space

Software IconSoftware and Applications

Approved software (Microsoft, Browsers, etc.) and applications (Teams, etc.)

Website IconWebsite Access and Support

Request websites, content updates, or website access