Mobile Device Information

Mobile devices collageFor our mobile workforce, devices such as smartphones and tablets have become an increasingly popular way for users to wirelessly access the Internet, E-mail, contacts, and calendars. Although IT does not support personally-owned mobile devices, the following reference information is provided to help you quickly configure your device when accessing SRJC resources.

Wireless Internet Access

Employee WiFi

For SRJC Faculty, Staff and Management Team members (non-student employees) with personal mobile devices, the Information Technology department offers a more flexible wireless network to meet the needs for mobility. This network offers encryption and always-on connectivity without requiring an acceptable use policy agreement each time connecting. Internet resources are available through all standard connection types, but access to SRJC internal network resources is limited to only those that are already publicly available from off-campus such as web services, E-mail and Citrix access.

Terms & Conditions of Use

The SRJC Mobile wireless network provided by Santa Rosa Junior College (SRJC) is for use by SRJC employees of the college. Wireless Access is provided on an "as is" and "as available" basis and SRJC does not warrant that this service will be uninterrupted, error-free, free of viruses, or other harmful components.

Users should be aware that there are security, privacy, and confidentiality risks inherent in wireless communications and technology, and SRJC does not make any assurances or warranties relating to such risks. By using Wireless Internet Access, user agrees that SRJC is not liable for any costs or damages arising from use of this service and SRJC does not control any materials, information, products, or services on the Internet.

Users can register a maximum of three (3) mobile devices. If our records indicate that you have exceeded this amount, our technicians will provide you with a list of existing devices and request that one or more devices are removed.

Users are expected to abide by SRJC's Acceptable Use Policy when using this service. This system is owned and operated by SRJC. SRJC reserves all rights to this system, including termination of service without notice.

Mobile Device Registration Form

*Note: The MAC address of your device is required to complete the request process. Learn how to find your MAC address here.

FCC Smartphone Security Checklist

The FCC has a website where you can look up your smartphone and get information about security. There are some great tips in these pages to help make your mobile experience as secure as possible.

SRJC E-mail, Contacts, and Calendars on Your Mobile Device

The following guides are provided from manufacturers and provide steps to set up your mobile device so you may access SRJC E-mail, contacts, and calendars. The guides and software on the phone you are using are subject to change by the manufacturers, and IT does not guarantee that the configurations will work.

Remember, IT cannot guarantee that the configurations listed below will work for you. The guides below are for over-the-air synchronization only. IT will not install mobile device synchronization software on your computer. Do not contact IT about your mobile device; you must contact the manufacturers directly for assistance.

Passcode Lock

When you have set up your mobile device to access your SRJC account, IT recommends that you also set up an auto screen lock on the equipment, and, if possible, set a passcode for the lock screen.

Password Changes

SRJC requires employees to change their password every 6 months. If you have set up your mobile device to check your SRJC email, when you change your password, you will also have to change the password associated with your SRJC email account on your mobile device. If you do not do this, you will not be able to send or receive email on your mobile device.

Remote Wipe

To remotely wipe your device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Application. Finally, follow these instructions: Remote wipe instructions.