Mobile Device Information

Mobile devices collageFor our mobile workforce, devices such as smartphones and tablets have become an increasingly popular way for users to wirelessly access the Internet, E-mail, contacts, and calendars. Although IT does not support personally-owned mobile devices, the following reference information is provided to help you quickly configure your device when accessing SRJC resources.

Wireless Internet Access

Employee WiFi

For SRJC Faculty, Staff and Management Team members (non-student employees) with personal mobile devices, the Information Technology department offers a more flexible wireless network to meet the needs for mobility. This network offers encryption and always-on connectivity without requiring an acceptable use policy agreement each time connecting. Internet resources are available through all standard connection types, but access to SRJC internal network resources is limited to only those that are already publicly available from off-campus such as web services, E-mail and Citrix access.

Login to register your device

FCC Smartphone Security Checklist

The FCC has a website where you can look up your smartphone and get information about security. There are some great tips in these pages to help make your mobile experience as secure as possible.


SRJC E-mail, Contacts, and Calendars on Your Mobile Device

The following guides are provided from manufacturers and provide steps to set up your mobile device so you may access SRJC E-mail, contacts, and calendars. The guides and software on the phone you are using are subject to change by the manufacturers, and IT does not guarantee that the configurations will work.

Remember, IT cannot guarantee that the configurations listed below will work for you. The guides below are for over-the-air synchronization only. IT will not install mobile device synchronization software on your computer. Do not contact IT about your mobile device; you must contact the manufacturers directly for assistance.

Passcode Lock

When you have set up your mobile device to access your SRJC account, IT recommends that you also set up an auto screen lock on the equipment, and, if possible, set a passcode for the lock screen.

Password Changes

SRJC requires employees to change their password every 6 months. If you have set up your mobile device to check your SRJC email, when you change your password, you will also have to change the password associated with your SRJC email account on your mobile device. If you do not do this, you will not be able to send or receive email on your mobile device.

Remote Wipe

To remotely wipe your device, you must have set up an SRJC Exchange account first. Next, log onto Outlook Web Application. Finally, follow these instructions: Remote wipe instructions.

Android Smartphones and Tablets

Samsung Galaxy

Step 1: Note the following information

E-mail address: username@santarosa.edu
Password: Your password 
Domain\Username: username@santarosa.edu 
Server: outlook.office365.com 
Use SSL: Yes 
Account name (recommended): 
SRJC

Step 2 - Visit this URL and follow the instructions

How to set up email on an Android phone or tablet

Setup a Screen Lock Passcode

To set a screen lock passcode on your Android device, follow these instructions: Android screen lock instructions.

OWA for Android

OWA for Android lets you interact with your email, calendar, and contacts from virtually anywhere using your Android phone. You can triage email, manage your schedule, and sync contacts on the go, while protecting your business data. NOTE: This is pre-release software and IT does not support the software or configuration help.

Android app on Google Play

Apple iPhone, iPod Touch, iPad

Apple iPhone

Step 1: Note the following information

E-mail address: username@santarosa.edu 
Server: outlook.office365.com 
Domain: ad.santarosa.edu 
Username: Your username 
Password: Your password 
Description: Anything you want, but it's probably best to include a note that it is a SRJC account

Step 2 - Visit this URL and follow the instructions

Apple iPhone, iPod Touch, iPad instructions

Setup a Screen Lock Passcode

To set a screen lock passcode on your iOS device, follow the instructions here: iPhone screen lock instructions

Once you set up an Exchange account for the iPhone, iPod Touch, or iPad, the device will lock the screen automatically in 1-5 minutes. This is configurable under "settings." You cannot set the time to "auto lock" to "never" if you have Exchange configured.

OWA For iPhone

With OWA for iPhone you can:

  • Get work done faster with email
    • Organize your email quickly with Conversation View, Mark as Junk, Flag, and Categories
    • Quickly search or browse email in all folders including Outlook Favorites
  • Manage your schedule with ease
    • Schedule meetings using attendee free/busy and room finder
    • View shared calendars including delegate support
    • Use your voice to look up a contact or bring up your schedule
  • Keep business data secure
    • Remote wipe erases only your corporate data in OWA for iPhone and leaves your personal data on the device alone
    • Separate passcode for OWA for iPhone provides an additional layer of security

NOTE: IT does not support the software or configuration help.

Download on the App Store

Microsoft Windows Phone 7 and 8

Microsoft Windows Phone

Step 1: Note the following information

Email address: username@santarosa.edu 
Username: Your username 
Password: Your password 
Domain: adminsrjc

Step 2 - Visit this URL and follow the instructions

Microsoft Windows Phone 7 and 8 instructions

Setup a Screen Lock Passcode

To set a screen lock passcode on your Windows Phone device, follow the instructions here: Windows Phone screen lock instructions

Microsoft Surface and other Windows 8 Tablets

Microsoft Surface Tablet

Step 1: Note the following information

Email address: username@santarosa.edu 
Password: Your password 
Server address: outlook.office365.com
Domain: ad.santarosa.edu 
Usernameusername@santarosa.edu

Step 2 - Visit this URL and follow the instructions

Microsoft Surface and other Windows 8 Tablets instructions

Setup a Screen Lock Passcode

To set a screen lock passcode on your Windows 8 Tablet:

  1. Swipe in from the right edge to bring up the Charms bar. Or, if you have a mouse, hover the mouse on the right edge of the screen.
  2. Tap or click "Settings"
  3. Tap or click "Change PC Settings"
  4. Tap or click "Users"
  5. Tap or click "Change Your Password" or "Create a Password"
  6. After typing in your password, tap or click next, and then finish

Amazon Kindle Fire

Amazon Kindle Fire

Step 1: Note the following information

Email address: username@santarosa.edu 
Password: Your password 
Server address: outlook.office365.com
Domain: ad.santarosa.edu
Username: username@santarosa.edu

Step 2 - Visit this URL and follow the instructions

Amazon Kindle Fire Instructions

Setup a Screen Lock Passcode

To set a screen lock passcode on your Kindle Fire tablet:

  1. Tap the gear icon icon in the upper right corner of the screen
  2. Tap More
  3. Tap Security
  4. Tap On for the Lock Screen Password
  5. Type in a password, confirm it, then tap finish.

RIM Blackberry

RIM Blackberry

Step 1: Note the following information

Server Address: outlook.office365.com
User name: Your username@santarosa.edu
Password: Your password 
E-mail address: username@santarosa.edu 
Description: SRJC

NOTE: BlackBerry only synchronizes email with this configuration. Contacts and calendars are not synchronized.

Step 2 - Visit this URL and follow the instructions

RIM Blackberry instructions

Setup a Screen Lock Passcode

To set a screen lock passcode for your Blackberry device follow these instructions: RIM Blackberry screen lock instructions