Latest News

May 8

Outlook Web Access Issue

Note: There are images relevant to this posting. Please click "Continue Reading..." in order to see all the information. We are currently working with Microsoft to address an issue with the Outlook Web Access (OWA) login page. If you see the following login page:     Please enter your email...
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Apr 28

Student Email Account Issue

SRJC is currently experiencing an issue with student e-mail (Bearcubs) accounts that is preventing the creation of new accounts.  Existing accounts are not impacted. Who is Impacted All students attempting to create a new SRJC Bearcubs e-mail account. Details The IT department is working with...
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Apr 20

May 14th Maintenance Night

Summary: The Information Technology department will be performing routine systems maintenance and upgrades on a number of our servers. Throughout the evening there will be brief interruptions to services, typically lasting less than 20 minutes. When: Thursday, May 14, 2014 -...
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Apr 9

Escape Update on Friday 4/10/15

We will be doing an Escape update this Friday 4/10/15 at 4 pm so the system will be unavailable for the rest of the day. Systems that will be affected by this update and most likely will be down and not accessible include: Escape Faculty & staff search HR online NOA HR employee vacation...
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Apr 2

Connection to internet problem

Today, at about 8:55 AM, the SRJC connection to the internet was interpreted for about 20 minutes.  The connection has been reset and is back up and running normally.  The IT Infrastructure team will be investigating the cause to reduce the likelihood of such a reoccurrence.  
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Mar 30

SIS down for Maintenance

SIS will be down for approximately 15 minutes, between 8:45 and 9:00 AM on Monday, 3/30/3015 for maintenance. We need to do an emergency program update to enable credit card processing in SIS. We regret any negative impact this may have for students, faculty and staff. We appreciate your patience...
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Mar 27

SIS Credit Card payment change - Friday 3/27 7AM

The SRJC SIS Credit Card Processing, both Credit Card Readers and Web Payment Screens will be changed on Friday, March 27 at 7:00AM in order to comply with our PCI Credit Card compliance requirements. When: Friday, March  27, 2015 Where: District Wide...
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Mar 19

Server Maintenance, April 2 - 6:00 PM to Midnight

The Information Technology department will be performing routine systems maintenance and upgrades on a number of our servers. Throughout the evening there will be brief interruptions to services, typically lasting less than 20 minutes. When: Thursday, April 2, 2014 - 6:00 PM to...
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Mar 12

Email Delivery

E-Mail delivery is currently impacted for some users.  The problem began about 2 pm Wednesday 3/11.  Our email server has been re-booted, but the back-log of emails are throttling the system.  System Administrators are working to fully restore email service and ensure delivery of all back-logged...
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Mar 11

New Redesigned IT Website

Welcome to our redesign! IT has made the transition to Drupal! In the fall of 2014, IT started working on building our own website within Drupal. There was a lot to be converted over as the IT website contains many dynamic features to help serve the district. We are now ready to show off all of our...
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