Latest News

Mar 2

Network Down - Sun 3/15 - 3PM to 7PM

The SRJC Network will be DOWN for improvements on Sunday, March 15th, from 3:00 PM to 7:00 PM. When: Sunday, March 15, 2014 (the Sunday before spring break) Where: District Wide Who is Impacted All users onsite requiring access to the Internet,...
Continue Reading Network Down - Sun 3/15 - 3PM to 7PM
Feb 27

524-1765 - Use the correct Help Desk number

Please make sure to use 524-1765 and not 527 as the first 3 digits. 527-1765 belongs to the home business of a community member who has filed a complaint with the IT Department.  Faculty/Staff have been inadvertently dialing that number trying to reach the help desk.  We appreciate your attention...
Continue Reading 524-1765 - Use the correct Help Desk number
Feb 17

FileMaker Pro Server Down (Updated)

UPDATE (1:14PM) FileMaker Pro is back up and running normally.  The server for FileMaker Pro and the databases have been restored and everything should be working normally.  Thank you for your patience while we resolved the issue. --- The database server for FileMaker Pro has suffered a failure...
Continue Reading FileMaker Pro Server Down (Updated)
Feb 11

Help Desk Closed PDA Day

On PDA Day the SRJC Help Desk will be closed to enable staff to present and participate in the PDA events.   Also, as usual, the Help Desk will be closed during the holiday weekend.   Help Desk requests received on PDA Day and the holiday weekend will be returned and addressed at our earliest...
Continue Reading Help Desk Closed PDA Day
Feb 11

Server Maintenance, Mar 5 - 6:00 PM to 12:00

The Information Technology department will be performing routine systems maintenance and upgrades on a number of our servers. Throughout the evening there will be brief interruptions to services, typically lasting less than 20 minutes. When: Thursday, March 5, 2014 - 6:00 PM to...
Continue Reading Server Maintenance, Mar 5 - 6:00 PM to 12:00
Jan 27

Server Maintenance, Feb 5 - 6:00 to 11:00 PM

he Information Technology department will be performing routine systems maintenance and upgrades on a number of our servers. Throughout the evening there will be brief interruptions to services, typically lasting less than 20 minutes. SIS will be off-line at 9:00 PM for a needed special updates...
Continue Reading Server Maintenance, Feb 5 - 6:00 to 11:00 PM
Sep 15

Server Maintenance, Sept 17 - 6 to 11 PM

The Information Technology department will be performing routine systems maintenance on a number of our servers. Throughout the evening there will be brief interruptions to services, typically lasting less than 20 minutes.   Summary When: Wednesday, September 17, 2014 - 6:00 PM...
Continue Reading Server Maintenance, Sept 17 - 6 to 11 PM
Sep 12

Project Ascent Surplus Begins

One aspect of Project Ascent that may get overlooked is the amount of older hardware that IT has to dispose of. Last week, IT performed what started out as a normal surplus run, only to find that we had over 300 computers that came from Project Ascent! All surplus computers from IT are first sent...
Continue Reading Project Ascent Surplus Begins
Sep 3

Drupal Transition Project Status

Drupal is here! Web page creation and updates you can do yourself. No Dreamweaver or HTML knowledge needed! The IT team lead by Robert Thompson and Marc Berger with many other folks from various departments around the college, have been working on a new web content management tool called Drupal....
Continue Reading Drupal Transition Project Status

Pages